Shop Policies

Shop Policies

At the moment I can accept PayPal, good personal bank check or a good postal money order.

Returns and exchanges

I gladly accept returns and exchanges under the following conditions:
  • Contact me within: 14 days of delivery
  • Ship items back within: 30 days of delivery
I do not accept cancellations
But please contact me if you have any problems with your order.

The following items can not  be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Digital downloads

If you are not fully satisfied, contact me within 14 days to begin the process of return. The customer is responsible for all shipping charges associated with a return; meaning, I’ll pay for my shipping and you pay for yours. Items over $100 will require insurance.

I reserve the right to determine whether or not the item(s) are in original condition and if any damage was caused by excessive or unusual handling. If it is determined the piece needs restoration due to out-of-ordinary wear and/or inappropriate handling by customer, a refinishing fee may be charged.

Payment

At the moment I can accept PayPal, good personal bank check or postal money order.

Shipping

I ship within 2 business days of an order,  to be clear  if it is ordered over the weekend or after 12:00pm  on a Friday or on a  holiday I will ship with in the next 2 following  business days, unless it is a Custom Order or Made-to-Order then we will discuss the time frame for creating  the piece.

Shipping is free  within the United States. I  will ship via United States Post Office First Class with tracking number provided. You will receive a Delivery Confirmation notice with tracking numbers.

Additional policies and FAQs

Yes!

All my items are hand made beginning to finish, by me and only me. I do everything from making the pieces, to photographing them, placing them on handmade display cards,  and filling orders.

I will accept custom orders, when time and my ability allow.

All purchased items arrive on a display card placed in an anti-tarnish  bag. This is wrapped in tissue paper, then placed in a muslin, draw-string bag. Finally, this is placed in a bubble-wrap envelope and boxed. For Christmas or other occasions, I can wrap the envelope in colorful wrapping paper. Let me know if the purchased item is a gift, and I will wrap it accordingly (no prices shown).

I have a  degree, a diploma,  and 2 certificates in Applied Sciences.  My majoring in website development, design, marketing, commercial art and fine arts.

If you are a wholesale buyer, please contact me  with your interest.

Sincereley,

BL Barnett

 

Copyright © 2018 The Liberty Horse and BonnieInnovations
All content appearing on this web site is the property of The Liberty Horse and BonnieInnovations. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute information on this web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document, information, or portion thereof includes the following copyright notice: Copyright © 2018 The Liberty Horse All rights reserved.

No images may be used for reproduced in any way without prior written authorization.

All images are copy right protected and owned by TheLibertyHorse.com, TheCreativeHorse,LLC or the respective artist and are not to be copied and taken from this site in any way or media.